District Court on Tuesday. Thompson who is black alleges that Southwest used its customer of size policy in a discriminatory way against her.
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Southwest customer of size. I respect that and I understand it. I bought an extra seat for my friend and once her travel was completed I called for a refund of the extra seat. Has anyone had trouble being reimbursed for their extra seat for a customer of size.
Customers who encroach upon any part of the neighboring seats may proactively purchase the needed number of seats prior to travel in order to ensure the additional seats is available. The average airplane coach seat is. I am traveling with some big boys and this is concerning me.
Customers of Size Policy Guidelines for Customers of Size. The armrest is considered to be the definitive boundary between seats. Southwest and most airlines state that the lowered arm rest is the border of the seat and if you cross over it or.
Southwests seats measure 17 inches across. Tiggeman said she is not seeking monetary damages from the airline and filed the injunction application pro se without legal representation. I was told that the ticket agent approaches people and.
I know with the extension I can fit but its like what if theres people near me that are uncomfortable. Even if the flight experiences an oversale having more confirmed Customers waiting to board than. Width between the armrests measures 17 inches.
I stand 57 around 330. Her lawsuit went to trial in US. Since airplanes are still being built like fat people dont exist this is their workaround.
Has anyone had any experience with Southwests Customer of Size program wherein you are required to buy two seat of you cannot put the arm rests down between the seats. First off you are probably wondering what is considered a customer of size on Southwest or any airline. She refused to buy the second seat and eventually left the plane after two conversations with an employee saying he did not.
The armrest is considered to be the definitive boundary between seats. You should also consider purchasing the extra seat that is described in the policy. Southwests Customer of Size policy offers 2 or 3 seats for the price of one.
The armrest is considered to be the definitive boundary between seats. They all say that its best to go ahead and buy a second seat if you think you need it because it saves any potential embarrassment later. I followed exactly what the Southwest website said to do and have not received a refund.
Guidelines for Customers of Size. Southwest currently has a Customers of Size policy which requires passengers to buy a second seat if they cant fit between the armrests. Customers who encroach upon any part of the neighboring seats may proactively purchase the needed number of seats prior to travel in order to ensure the additional seats is available.
If you go to any airlines website they will detail their policy for customers of size. I was transferred several times on hold for over 2 hours and was told by customer relations that my ticket had been refunded. Im nervous about fitting into the seat.
My experience using Southwests customer of size policy - YouTube. While there is no exact weight or size limit a customer of size is someone that needs more than one seat on the airline. Yourself and other Customers.
The purchase of additional seats serves as a notification to Southwest. Even if the flight experiences an oversale having more confirmed Customers waiting to board than seats on the aircraft we will refund the cost of the extra seats. I dont have money to buy another seat.
You may obtain a refund for the purchase of the additional seats by calling e-mailing or writing to. The policy suggests preboarding so you should be able to utilize that instead of purchasing EarlyBird Check-In. Width between the armrests measures 17 inches.
Flying while fat. Customers of size who prefer not to purchase an additional seat in advance have the option of purchasing just one seat and then discussing their seating needs with the Customer Service Agent at their departure gate. The purchase of additional seats serves as a notification to Southwest.
Width between the armrests measures 17 inches. 07-14-2017 0329 PM - last edited on 07-17-2017 1228 PM by ClaireD. What is Southwest Airlines policy for Customers of size.
The purchase of additional seats serves as a notification to Southwest. Customers who encroach upon any part of the neighboring seats may proactively purchase the needed number of seats prior to travel in order to ensure the additional seats is available. This is because they are in the business of flying people from point A to point B and that requires a seat that accommodates you.
If it is determined that a second or third seat is needed they will be accommodated with a complimentary additional seat s. I suggest you review Southwests customer of size policy if you havent already. Thompson 48 of Exeter had sued Southwest following her experience after boarding a flight in June 2003.
Who Is A Customer of Size On Southwest Airlines.
